Returns & Exchanges
At Mr Simple, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Whether you need a different size or a full refund, our process is designed to be as straightforward as our clothing.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition with all tags attached and have been purchased within the last 30 days.
- 2.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 3.Pack and Ship
Securely pack your items and attach the prepaid shipping label provided via the portal, then drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5 business days.