Frequently Asked Questions
Everything you need to know about shopping with Mr Simple.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders over $100 qualify for free standard shipping, while express options are calculated at checkout based on your location.
How do I return an item?
If you are not satisfied with your purchase, you can return unworn items with tags still attached within 30 days of delivery for a full refund or store credit.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.
Can I change or cancel my order?
We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 1 hour of placing your order.
Are your materials sustainably sourced?
At Mr Simple, we prioritize quality and ethics. We use organic cotton, recycled polyester, and sustainable linen across our collections to minimize our environmental footprint.